RBM-North is committed to providing the level of
service that you expect as a Mercedes-Benz owner. We offer Main Service as well
as Express Service Options. Main Service is designed to take care of all of
your service concerns. Courtesy vehicles may be scheduled for Main Service
visits. For your convenience, RBM of Atlanta-North also offers a Express
Service, giving
you the option of having minor repairs and maintenance work done while you wait
- with or without an appointment.
Arrival and Check-In
Upon arrival, one of our valet staff will greet you and direct you to the
reception area. Once inside, our staff will confirm your arrival and gather
information about your visit. You will then be escorted to your Service
Advisor's office.
After
determining your needs, your Service Advisor will discuss estimates, completion
time, and any other relevant details. Please allow 15-45 minutes for this
process, since we want to be very thorough. The detailed attention you receive
during the check-in process will help ensure that we get all the information we
need to do the job right the first time.
After-Hours Drop-Off
If you prefer to drop your vehicle off earlier, we offer an After-Hours drop
off option. Simply park and lock your vehicle in our Service Drive. Proceed to
the After-Hours drop off area, located near the entrance to the Service Drive.
There are envelopes prepared specifically for After-Hours use. Please complete
all fields of the envelope, including your signature. Once the envelope is
completed, place your vehicle's keys inside of the envelope and drop the
envelope into the Night Drop Box located on the floor of the Service Drive.
Your Service Advisor will contact you shortly after retrieving your envelope
and key to discuss any concerns with your vehicle.
When Your Vehicle is Ready
Once the work is completed, our Service Advisors prefer to meet with you, review
all the work that has been completed, and answer any questions that you may
have. However, we do offer alternatives for those times when you cannot pick up
your vehicle during normal business hours. Ask your Service Advisor for
details.
Get your vehicle repaired to industry standards at the RBM of Atlanta North service center. Our greater Atlanta Mercedes car repair center will quickly diagnose and fix your vehicle's problem. Our professionally trained technicians have the know-how and experience to get your vehicle running at its peak performance. Whether your vehicle needs new brakes, an oil change, alignment or Georgia inspection, our Atlanta Mercedes dealership is your destination.
Conveniently located at 345 McFarland Pkwy Alpharetta, Georgia 30004, the staff at our Atlanta Mercedes car repair center are ready to work for you. Sign up for an appointment right now by completing our online service appointment form, or give us a call at 678-637-2333.
345 McFarland Parkway
Alpharetta, GA 30004