RBM of Atlanta-North

Mercedes-Benz Car Repair

Welcome to RBM of Atlanta-North Car Repair

RBM of Atlanta-North is committed to providing the level of service that you expect as a Mercedes-Benz owner. In addition to traditional service options, we offer the convenience of Express Service giving you the choice of having minor repairs and maintenance work done while you wait with or without an appointment.

Scheduling an appointment at our Greater Atlanta Car Repair Center

Scheduling an appointment with RBM of Atlanta-North is easy. To schedule an appointment by telephone, simply call RBM of Atlanta-North at 678-637-2333. You will be transferred to an appointment coordinator who will schedule you at a time that is convenient for you. You can also create your own appointment online. Click on this link to use our online service appointment tool. If email is easier, simply follow this link http://rbmnorth7-px.rtrk.com/service/appointment-form.htm  to our appointment request form, complete this form and submit it, and a member  of our Service Team will contact you to schedule your appointment.

Arrival and Check-In
Upon arrival, one of our Client Assistants will greet you in our service entrance and direct you to the reception area. You will be greeted by your Service Advisor promptly. After determining your needs, your Service Advisor will discuss estimates, completion time, and any other relevant details. Please allow 15-20 minutes for this process, since we want to be very thorough. The detailed attention you receive during the check-in process will help ensure that we get all the information needed to do the job right, the first time.

After-Hours Drop-Off
If it is more convenient for you to drop off your vehicle for service outside of our business hours, we offer a convenient, secure After Hours drop-off option. Proceed to the After- Hours drop off area, located near the entrance to the Service Drive. There are envelopes prepared specifically for After-Hours use. Please complete all fields of the envelope, including your signature. Once the envelope is completed, place your vehicle's keys inside of the envelope and drop the envelope into the Night Drop Safe located on the floor of the Service Drive. Your Service Advisor will contact you after retrieving your envelope and key to discuss any concerns with your vehicle.

When Your Vehicle is Ready
Once the work is completed, our Service Advisors prefer to meet with you, review all the work that has been completed, and answer any questions that you may have. However, we offer secure alternatives for those times when picking up your vehicle outside of our normal business hours is more convenient. Please ask your Service Advisor for details regarding these options.